From time to time we like to print comments from our customers, and this is one the nicest—if not the nicest—we have ever received. This letter comes from Dr. Susan Swartwout, the publisher at the Southeast Missouri State University Press. So please bear with us as we do a little shameless self-promotion!
I first learned about Publishers Graphics from an Illinois journal editor in 1994 when I was an assistant editor, looking for a good printer for a poetry journal. When I became the publisher of the Southeast Missouri University Press—publishing books and several journals—I continued to rely on Publishers Graphics for high quality printing at very reasonable prices. According to state regulations, I have to acquire three bidson many of our publications. Publishers Graphics consistently offers the lowest bid and is awarded the job.
Their online quote system is fantastic. Instead of waiting a week for a print quote, I have the emailed quote in my mailbox within two minutes of submitting the specs in the online form. The quotes are stored for 30 days, and the quotes that I accept are kept online so that I can easily click on the title and get a quote for reprints by changing only the quantity. The reprints are ready in a short turnaround time. This is extraordinarily convenient for keeping a small but sufficient inventory.
And did I mention friendly and supportive? I never have to wait long for an email response to a question, and I can count on Publisher Graphics associates to be courteous and always willing to help.
Beautiful books that get loads of compliments, great pricing, fast quotes, good turnaround, friendly, and great support: I highly recommend Publishers Graphics. They’ve been a major contributor to the success of our University Press.
About the Southeast Missouri State University Press:
Southeast Missouri State University Press, founded in 2001, serves both as a first-rate publisher in an under published region and as a working laboratory for students interested in learning the art and skills of literary publishing. The Press supports a Minor degree program in Small-press Publishing for undergraduate students in any major who wish to acquire the basic skills for independent-press publishing and editing.
Recognition won by our books include the John H. Reid Short Fiction Award, the Creative Spirits Platinum Award for General Fiction, the James Jones First Novel Award, the Langum Award for Historical Fiction, the Missouri Governor’s Book Award, the United We Read selection, and the Kniffen Book Award for best U.S./Canada cultural geography.